We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
LIUKS
Very nice eyebrow pen. I recommend the product and the seller
Not bad, but now I started drawing with a redhead
Arrived on the estimated date, a little light the color more than it seems in the photo. If you leave the contour of the eyebrow it is very noticeable.
Very good product even if the color is slightly lighter
Arrived very well and serves perfectly, I like it very much, I recommend it. Thank you very much.
It was slow to arrive but it looks long. I cut the mark that I made on my hand and I don't erase, my eyebrow is dark so I asked for this gray color. To make it look more natural and not marked
Good pigmented, good color and the finger is passed, it is not distilled, well the color turns off a little but it goes well. I passed him with the water and to remove you have to rub well.
I'm happy, I had ordered several of these and they did not arrive and those who arrived were useless, but this one is perfect and looks very good
I'm wrong with the color is a little more light coffee than I would have liked
It's excellent
Excellent
F
Very good looks very nice arrived very soon just like the photo
CuteđThanksđ
Very good product
Second I buy, satisfied although they dry quickly.
It's okay just that I don't have the color
high qulity
Arrival within the deadlines. Product packaged correctly. Corresponds to the description. Satisfied with the purchase.
I still don't know if I have. Good results but came fast
It looks good, I have tried it on the hand and it dries quickly it does not erase unless you take it off with water. It looks good for now I like to see how it is when you try it
It's real water proof, I recommend it. I'm really happy with this article
Thank you very much. Good quality, good price.
I love it defines my eyebrow frame very well