We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!








I absolutely love the hair. It came super quick and it was very soft. I absolutely recommend anyone to purchase. The hair is very cheap by itself or in bundles. While i had the sleek ponytail i barely combed my hair yet when i rub my hands through it it was still SOFT, brand new like, super manageable !!! 10/10
I Truly Love The Company And The Hair
REAL REVIEW!!! I ordered one 28" bundle of hair on Sept. 20,2024 and received it on Sept. 24, 2024 so very quick shipping. Alianna Official Store company kept in contact with me through the whole process. Before ordering I asked the hair company to send me photos of their product and they did just that. What I received is true to the photos they sent me. I ordered one bundle of 28" to make a 30" 250% density lace frontal wig (that I got from a different company which ended up not being 250% density) fuller. This hair is double weft, true to length, and one bundle was enough to make the wig over 250% density. Contact the hair seller before purchasing, you will not be dissapointed like some scam stores that are on aliexpress nowadays. They also included a lil tattoo in my order which is cute! I will be purchasing more bundles from Alianna Official Store again.
Quality 10/10 Thickness 10/10 Little to no shedding Colour 10/10 Shiny and sliky
I absolutely love the hair. It came super quick and it was very soft. I absolutely recommend anyone to purchase. The hair is very cheap by itself or in bundles. While i had the sleek ponytail i barely combed my hair yet when i rub my hands through it it was still SOFT, brand new like, super manageable !!! 10/10
The hair is so soft, it smells great! It is Super thick was worried that it would be thin but I’m so wrong! It worth every penny I spent! Will definitely be buying more 😊😊
Shipping was super fast- arrived within 8 days of purchase! The hair itself is really good quality - bundles are full with great texture and no smell. Really happy with this purchase considering the great price and fast shipping. Will purchase again. I definitely recommend this seller. Great seller communication too (told me when order was out for delivery so I could receive it) A+++
Quick delivery, affordable, texture, looks natural, and quality bundles with minimal shredding.
Definitely would buy again ! Minimum shedding.Doesn’t smell , holds curls highly recommend for a quick weave or something quick
Let me tell you the quality of these bundles are to die for they are very very very soft and nice, The bundles are true to length and true to density, love the natural black color these are one of the best quality hair i got let's talk about the price, one of the lowest prices for the best quality hair.
I got the hair installed about a week ago. So far so good and I love the way it looks and feels.
Bundles are full & hair is real silky & soft! I would definitely recommend. & will be sending them more customers!
Love this hair no shedding texture is great it’s so soft this is amazing quality for the price it is it does so well with heat and the appearance is so pretty it blended great with my real hair I love it
First thing first if you are looking for good hair please stop and buy this hair no smell no tangles lil to no shade the best hair I’ve gotten this year, I usually would buy form local beauty shop but to high and hair was not the texture I was looking for
I give it a 10/10 will buy and recommend
Beautiful, it was a quick delivery, I would order many more times
Very soft true to length will be ordering from them again
First time ordering hair from this app and person I would say the hair is very soft haven’t put it in yet got a 12 inch for a bob I will be ordering more from this seller
Good quality and soft
Doesn’t tangle, looks great, soft. Hasn’t shedded
The hair is super soft and straightens so easily! I’ve had it in for almost 1 months and it’s still really nice! The left is last week and the right is the day after i got it done!
The hair is super soft . I recommend to anyone
This hair is the besttt definitely full and true to size I will purchase again. It’s no shedding or tangling in the hair I’ve gotten many compliments on it.And it came fast no complaints at alllllll
Good bundles, minimum shedding. Were true to length and had no smell. Would recommend this hair!!!!!
For the price and the length , I say it was well worth it . I purchased the 20 and would definitely repurchase!!