We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
package was returned to sender. quick and easy refund and repost process. excellent customer service
Excellent product. Thank you.
Everything is class, everything is matched, everything is good to the inventory. I recommend the seller and the store and the product. I check the new Palitra!!!! For Russia, and what do we dumb ????????????????
excellent hair. this is the only supplier I use. you will be extremely happy if you order this hair. it is the best. I work with synthetic hair for a living.
Super
Excellent hair good quality, the color is cool bright. The very shape of the Ariel is suitable for large hairstyles
Hudho hudho chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo Hudho hudho chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovođ
Chudovy, wait for this seller, delivery on a double shvidka, recommendđ
Recommendations, recommendations, recommendations, recommendations, recommendations, recommendations, recommendations, recommendations
Very good
It's gorgeous. Always order from this supplier. Fast and high quality!
The hair is super, the color is rich.
I love, I'll ask other colors Thank you very much, I arrived very fast!!
The color is very beautiful, the delivery is fast.
I order not for the first time, everything arrived quickly enough, the material is of good quality, I will order again.
I thought about it, chekucheri Anna, ale ni, Tse Ariel, that I am not crushed)) everything is superâşď¸
Color Super
Wonderful hair, delivery is very fast.
I have delivered the goods for a long time. For whose fault I could not understand, it is likely that the courier was irresponsible and did not deliver on timeđ¤ˇââď¸, I had to carry the weave several timesđ¤Śââď¸
Zorosho
Fast Deliveryđ
The hair is very beautiful, the delivery is very fast.
Good quality as usual, I order not for the first time, the delivery seems also short. I will order more
Super
Everything is super. The material is excellent, the package arrived on time, tracked. I definitely recommend the seller.