We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Super. will order again, very satisfied🌹
Super.
perfect quality
Super hair, the delivery is very fast.
Hermoso
I order from this seller all the time. All Super!
Hudho hudho chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo chudovo
My favorite. Very good quality
Came quickly. But much lighter than the picture. The quality seems to be good, but I won't order from this seller anymore. came a completely different, light color. I wanted to be brown-haired, not blonde. Especially since with blond hair it's kind of me
My package is stopped at customs! And they don't give an answer!! :( I hope to receive it soon! I'm eager to work on it
Beautiful hair
I am satisfied with the quality
I recently received my order and I am thoroughly satisfied with the product. The quality exceeds my expectations, and it matches perfectly with the description provided. The craftsmanship is impressive, and it fits my needs perfectly. Overall, I am pleased with my purchase and would highly recommend it to others. Excellent
As always fast and good quality
Arrived earlier than expected, very nice, 300g, excellent quality, certainly I order again with this seller, delivery ahead of expectations
Perfect
Garny shop and garny material. Ususak at the inventory, the court's Colori, do not give a lyalk Bliska. Recommend
I have already bought several times and will continue to buy🥰
Garny material, Garna sprilka. Do not shine, the lyalk Bliska is dumbly. I will describe everything. Shop and seller recommend
It came to Me in 20 days to Colombia it looks good quality yet I do not use it
Garni Coachman, come to Dot. I'm not even better. I recommend it. I didn't spit with the seller. Shipping 2
The break-up came on an hour, the OPIS vidpovis is a trimage of products. I will pratsuvati. My love curl..
I order constantly, great product
I love
I absolutely love this hair. it's the only kind I use. it is stunning and soft. no glue, so it tangles way way less than most other brands. it's lightweight, brushable and is soft against the scalp unlike other brands that are scratchy (that's the glue). I don't have to prewash the hair and there is no funky or bad smell. hands down the best synthetic curly hair I've ever in the 12 years I've been working with synthetic hair. don't buy anything else. this is the game changer.