SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Product as it can be seen in the description and can be seen in the photos
Microfiber looks good quality. A little thick good price quality ratio. To see over time. Super seller really Ultra fast shipping👍👍👍🙂
Feels good, just have to try out the next time you wash your car.
Ordered on October 30 and received on November 6 (Germany)
This package had been reported as delivered last week. I reported the non-delivery. I was made a return. I'm very sorry What should I do to return the chargeback? Thanks
Looks good size great and the delivery was very fast
second time buying one. love it for the car.
Received
I received a courier today. Thank you seller for the quick delivery of my order. I recommend the seller and greetings.
A gorgeous towel with a soft texture inside and outside the condom that works for the car.
Arrived well and fast good quality
Very cool towel for my money, I thought it would be worse quality, I haven't washed my car yet, but I think I will cope with my task.
Very nice cloth. Exactly like in the pictures. I recommend.
I bought it to tell the car wash, but I like it very much.
It is good to use for car wash cheap and good to use for car wash cheap and good buy for car wash good for use Cheap and good for car wash Good for use Cheap and good for car wash it's cheap and good to use for car wash cheap and good
Everything perfect. In one pass the car is incredible as new... Recommended and even get another one for immediate drying.
Arrived well, good quality product. Size equal to the request and serves well. Arrived within the scheduled date.
Excellent material, super soft, a little small for what I expected, but it does its function
Good size and good material for the car and not scratch it
I would like to thank you, I received the product in good packaging, and earlier than expected time. I recommend it.
I do not know how used, however, it looks good material and is as indicated. It is large in size and serves to dry a whole car.
Its thick and good for cleaning cars, but not very absorbent. Still useful for removing the watermarks after rinsing.
Chingon, chingón Chingon, chingón Chingon, chingón Chingon, chingón Chingon, chingón
Good product and the towel is as expected good quality and perfect shipping, I recommend it for gym or dry the car
The towel is very large people can buy and very soft and it really is microfiber.