SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
As described the product is noted to be absorbent and of good quality and good thickness
Exquisite
I ordered 8 and only 7 arrived, it is a very soft good product they only had that detail
Shipping is fast before use, so I'm not sure it's absorbing. Cheap
Good quality, fast delivery
Fast combined shipment to Poland (8 days). Very absorbent cloth-ideal for accelerated collection of water from the car body during its washing. In addition, soft and delicate, so there is no risk of scratching the varnish. Of course, it can also be used for any other purpose where high absorbency is needed. I recommend.
Top the product recommend
Nice and pretty-sized, beautiful color-tuned, your name and gratitude, but fine.
The shipment arrived on the scheduled date. It looks good material to the touch. The size that was requested. Thin soft
It is larger than other car wash towels, so it costs a lot (?) I was curious about the quality because it was purchased. I opened it up and it's not too big for car-drying, but it's not small. I like it.
Great for the price.
Great product, good quality, short delivery time Great product, good quality, short delivery time
general towel. nothing more, nothing less
I received it well, it's a little thin, but I'll use it for a bite. I'll use it well.''
The shipping is fast and the product is very good.
perfect for drying your car after washing. hi absorbancy with very soft nap on both sides
Very good product, conforms to the description, dries well without leaving scratches. Optimal price quality. A ++++
Good
Delivery was made before the deadline and the product was received in good condition and closed and envelope thanks to the seller and Ali Express and the delivery representative
The towels are well finished, have a soft touch not to scratch, happy with the purchase.
Very low material I have already bought but of the smallest and if they are of good material I recommend it amply
Very good packaging ..... fast and punctual delivery .... perfectly respected the schedule and indicated by the seller
Really nice towel, good absorbancy for use in the shower or on the car. large towel makes it easy to save time!
Towel very nice, it looks good. Dries very well to be small. Super recommended for cars.
Of course, for the price it has they are very good. It is what promises, well finished and gives a feeling of quality.