We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I haven't tried, but in relation to the price, worth!!
Very high quality wood pens for artist. Draws very fine
Beautiful as in the photo
I liked the pencils. Amazing, but the bright colors from this set suit me. Usually I don't buy such lipsticks. They are easy to apply and do not smear like ordinary lipstick.
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Super lip liner paint very nice!
Cute Cute
Perfect Lip payons are beautiful😍🥰
On the Russian, it is easy and gently painting, Colori. All good things!
Beautiful. A little hard but you can soften them with a lighter. Very nice colours and the pop your lips.
Good draft even if the tip is fine, soft and resistant, I recommend
I loved very much very cute colors
I love them! They pigmented very well, they are neither hard nor soft, I finish medium, so you don't have to squeeze to draw the profile of the lips. Are resistant once the stroke dries. The perfect tones.
Very satisfied😍❤️ In Love
Yes that's right that was a bit much I didn't get into the school either I was
In real good but it's a little dry
Excellent pencils-soft, do not scratch the skin, all colors are bright, well pigmented.
I really like the same in the photo
Very fast delivery :) The pencils are firm, but not strong, persistent, red colors are a minus. In the photo looked a little different, but still great. Thank you seller!
It's very good, I like 404 shade very much!! I recommend the seller!!!!🥰🙏✨
WOW!! I think these front-runners are so beautiful, didn't expect them to be so qualitative. Am super happy with it
Pretty cute works well and so amazing recommend it for everyone who loves it i can aşure you that is so cool and worth it 💞💞🫶🏻🫶🏻iwhsvsjjsjshshjshsgksbsbsbnsvsvsueuyrhrbr🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻
The packaging arrived intact, the pencils look very cute. At first they are a little hard when sliding but they pigmented well.
Beautiful colors, I love them. I finally found some colors that I love.
Very nice I am happy