SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Almost hit the tone, but I put it on my neck
The delivery of the Ministry of Information and the ball was pushed by the tonalka for that, the point was not the seller's fault, they did not really twist the dispenser on the virobnitstva, and so everything is good.
Color is much than on the photo. Unfortunately too dark
great coverage. very light as long stay
The quantity of product is too small
good
I like it meets my expectations, brand fan, thanks for the gifts
light texture. absorbs well. not greasy. I have applied it to my hand as you can see it fits my colour. i recommend. delivered on time and sealed.
🥰🥰🥰🥰
Good product . Love it
I really like this stuff
I made an order for two products and only 1 arrived
Great product as always. But the shade is warmer than I wanted. I Brown with a light skin tone. Let's see if the shade is right. All the other shades are shown on the dark faces, it may be suitable for me too
Never Llego
Design side, texture RAS and above all c easy to take plus it smells good
good foundation. fit perfect to my color. it's waterproof but I think it's not very long lasting. you can buy without fear. recommended
good
Beautiful the mover'
Very dark color. Only for the very tanned European women for the summer!
Dark
I fit my skin well, excellent so far
Base adapts to my skin tone, I am dark, do not need to use much product has good coverage.
Smells rich and if it has good coverage. The bad is that I did not choose the tone well and it looks more orange than what is seen in the original photo. If it oxidizes the base a little.
I love the color,super good! It is for light cinnamon skin with a gray tone, and I ordered this brand before and I recommend if they are Latin and brunette this color since the 4 tone is something orange, however this is perfect Thanks to the store, I love focallure💕
guys believe me it's the best I can't express it the shade is perfect the price is a bit high but worth it believe me or not I can't just express it the coverage all my pigmentation just fade away I used it on bare skin I am loving it guys 🥺🌹it's a travel friendly size but the best one❣️