We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
I arrive early, I still don't taste them, but they arrived well packaged, good presentation
I loved
Lipsticks arrived in the stipulated time, the 6 colors arrive, very beautiful and intense, they are matte lipsticks that dry and last a long time, I give it a 10 of 10👍
I loved long lasting I recommend it
It has lasted longer than most of my long lasting lip colors.
the packaging is so good and fast delivery tnk u
Very pretty lipsticks they arrived very quickly I had a good communication with the seller the Reds are exactly like in the photos thank you
Arrived in estimated time well packed they look very good I recommend them
Garne pakuvannya, can be donated. It is more simply not vibrating.
Colours beautiful, they dry fast and keep a lot
Thank you they are visually beautiful The smell remains terrible. Good is that my avi
Jolie boîte
All the Super Duye shvidko came the color garny smells like it all ditchy
Very good.
good quality
The lipsticks were well and beautifully packaged, all colors are different, and they all like it Lipstick does not stick and does not cause discomfort on the lips, it smells good I liked everything, I advise!
Recieved this beauty on time as described..
Arrived on time, everything very well and cute
And island bloody bloody bloodssum. Really beautiful colors and stilland comes quite quickly. It has a pleasant and pleasant smell on the lips really pleasant Coming packed really good and quite possible. In short an item worth right
Shvidko came to meest, packed in a nupirka, tsyla and not bruised. Packaging for Garna, can be used for a gift. fondant trims of money, it's easy to smell, it's easy to apply. According to the language of the demand, I will pay for it. for Taku Tsina, lipstick top!
I love
Are for a gift and it is beautiful.
Cool
It is very beautiful to pack, the lipstick is thick, cool, I recommend it very much + very fast delivery
Came in a month, everything is the same as in the photo, they are good, they smell delicious, just thought that they would be a little larger and so everything is fine