We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It was delivered quickly than expected l recommend the seller
They are very cute but in the publication it says there are 6 and the box had only 5
Good lipsticks, matte, delicious smell of fruit and candy, received early, thank you. Shades are slightly lighter than in the photo.
Very Nice, also buy the other range of colors and very good
They smell very rich and their drying is rapidisimo
Very cute colors, very good quality 10/10
Great, very beautiful colors, durable in the day
The lipstick is great very good. Thanks to the seller arrived before the delivery date
Beautiful and well packaged, gift are ideal.
I took this for the first time... packing is too good...I will try it and share feedback.
Arrived 15 days plus early as the scheduled date. I haven't tried it yet.
I loved them, the presentation is very nice and the lipsticks are beautiful as well as they come with aroma so 10/10
Colors are divine but not as strong as advertised
Perfect I love these darker shades for the winter
I loved the presentation with Case and colors
Excellent selection of colors
Excellent buyer already several times
Good delivery, is beautiful
I really loved it, pleasant smell, it lasts a long time but be careful when you eat something that has fat and your lips get wet it is removed, very nice tones and the delicacy of its packaging
Good price ratio
Product of the product of the product. Gruni Colori, on the veils to get good
I love colors good product
It's fast Good packaged product I got the chassis and starts to try I'll try comedies and meet and update Very good service
Came quickly. Set looks beautiful and neat. On the finger all colors in a row as in the set. On the lips the first lipstick on the left. The quality is still difficult to say, it takes time. If everything is bad, I will write an additional review.đ
Won chudovi Smell USI Tony, yak on the photo I'm puxiousđđđ Shvidka shippingđ„