SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very nice, good quality, clear picture and easy handling. Excellent fast shipping
Great for small kids, ideal birthday present
Delivery in the Dnieper 2 weeks. All as described. The child is glad .. There is a Russian language in the settings......
Fantastic, my granddaughter super happy😍🎉🎉🎉💯💯💯
Good small product, but cute, be good quality The color is as is, it has a kind of good quality rubber that covers the camera and it is the one that has the design. In addition it brings good accessories and the photos are fine for a girl.
The camera is beautiful. Everything works, bright, colorful, now waiting for the birthday to give the child)
super all.you require and silicon sort of material making it perfect , decent pictures, easy to.use and looks fun and young 🌱
Satisfaction for the price ~! She loves her baby.
excellent
Good product! Recommend!!
lovely little camera
Works very well, it is simple to use and takes even selfies. Very nice! My daughter loved it, she is three years old and has already started using it.
Amazing! And arrived in chili in a week.
Is great for the price. I was expecting a slightly larger size. But for my 5-year-old niece it's more than enough. Makes videos, selfies, photos, with frames, without them, brought the 32GB micro SD card, Unicorn case, charger cable and hanging tape. It is for gift and the box also arrived intact🙏🏼-- Super happy with the purchase. Ah and the battery came at half charge. With which I could test it without problems, and now I have it carrying to see when a full load lasts. Quality as it is not HD but what more can you order
An amazing item, my daughter wrapped on it. Photographed, there are full of photo functions, As a really equal game
perfect for my 4 years old! very happy with this
Fast delivery and the product is good
The camera is cool, the complete package has arrived, the card is inserted into the camera, no complaints, the delivery is fast
Perfect
Amazing camera. Especially for small children hands. Nice features and reacts quick when you make a picture. It also looks cute. I definitely recommend to buy one. Also nice that it comes with a cord so they can hang it around their neck
Good quality!
The delivery was very fast, and it is of good quality, my daughter you are delighted.
My girl is the happy plus in the world
Happy with the purchase
Really successful! You can even do selfie🙂