SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It is not at all how enal description. It covers absolutely nothing, it is as if you were putting on a moisturizer but without any COLOR
The cream does not overturn the post-acne, yak is in the photo. I'm calling. Yak on the money, then on the end of the shvidko on the tonal defect and we will see the case, literally after 10 hvilin. More like greens, cream will be added by the seller and then yak base PID makiage.
ok
Ordered for a second time really happy with the product and the price is unbeatable! Would definitely recommend this seller
Pas encore essayer plus sent Bon
Comes very well wrapped with its box seems very good, not and tested.
Very well, it leaves the skin hydrated and with a natural color I will ask for it again.
I will try and update it.
I arrive soon. I still don't taste it
It is good quality happy I will order more againđ€©đ„°đ„°đ„°đđ
The texture is pleasant. To see in use
All good as in the description I give you a ten I will buy again soon
It seems that it is good we will have to try it
Fought against white rule and against black rule. I have cultivated the ideal of a free and democratic society in which everyone can live together in harmony, with equal possibilities. This is an ideal for which I hope to live and which I hope to achieve. But, if necessary, it is an ideal for which I am ready to die.
It came to me very badly... very bad
very goodddd
I arrived after the indicated date but it was by the carrier. At last it came. Thanksđ
Need to prove
good but a little drying
Works as well as the original, but the smell it's que strong.
Like the photo thank you very much a lot
It wasn't what I expected. I thought the lighter skin was left. But it's the same as other bases.
Perfectly melders with the color of the skin. Pleasant smell and does not Leash oily skin.
Equal to picture
Second time I buy the product! CONTENTISIMA! Fluid .., good smell and good color. Really adapts to the skin! Recommendable!