Size Note
NOTE:Please choose the shoes size according to your foot length,NOT insole length.
If the your feet is wide or thick, please choose a larger shoes size.
Before choose you USA or EUR size , you had better measure your feet length.
Size Note
NOTE:Please choose the shoes size according to your foot length,NOT insole length.
If the your feet is wide or thick, please choose a larger shoes size.
Before choose you USA or EUR size , you had better measure your feet length.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good shoes really good quality and fits really good. Overall really good shoes. should defo get them.
thank you
My foot is size 42, and I bought the shoe in a size up to a little larger, a 42.5. The footwear came in perfect condition, I am really impressed with the quality, but I was disappointed with the size as it is not a 42, came so smaller that my foot even hurts when I put on my shoes. Out of that okay, but unfortunately I can't wear the footwear as much as I wanted:/
Everything is OK. I recommend
they are very good quality, cheap price. i had the originals i had to sell because wrong size, but i couldnt find them again, so i bought these ones. they are 90% similar to original. im happy, we will see how the leather holds up.
Just what one pays Everything arrived very well and fastđ
you send me wrong size , not good service i have order 43 eur , 9 uk Number but i received 8.5uk number ,this is not good
Very fast delivery I really recommend the quality as on the photo
amazing product!!
Don't invent that good buy the truth is I'm very happy, the Jordan are luxurious and the shipping was really super fast that I will buy again just that I would like smaller size for my youngest child so I highly recommend it
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Very happy with the quality of the shoe and cannot find any differences between these and an authentic pair I own.
Super Quality Top
Good seller and great quality.