Attention Please:
1. Colors may be a little different due to different monitors. Hope you can kindly understand!
2. Please feel free to contact us if you have any questions or problems about our products, we will solve the question for you as soon as possible.
3. Your 5 stars feedbacks will be highly appreciated and it will encourage us to offer you the best service and products all the time!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
My girl is delighted
Excellent gift
Unfortunately there was a problem with shipping and it did not arrive but I was refunded and I will buy again
Size is normal
lovely
Love it
good product, good price, wife hopefully will love it, big stitch fan and it is a Christmas gift. thank you
Pleasant surprise, super soft touch looks like silk. Really pretty quality. Made really plus pretty in real life that in photo I did my best to show it to you.😅. A nice surprise as a purchase👌🏼💯
Nice light material at toooop💗💗💗💗💗💗💗💗💗💗💗🥰🥰💗💗💗🥰💗🥰🥰🥰😘😘😘😘
Who can be interested in knowing that I am very satisfied with my request, I liked it A lot and I am very beautiful faithful to my size. I have not been able to send you photos because I am not where I am currently living in SANDFORD FLORIDA, I am in port, rich, because I had not visited for more than 30 years with my beautiful island🏝️ From PUERTO RICO, lost greater conditions, they made ME return for 3 weeks, since some of my aunts I know find in the HOSPITAL in critical conditions and the machines have it alive, is alive with PERÓ with machines when removing the machines unfortunately dies. Lost my partner, called ME by video CHAT and showed ME every📦Package or order what I have received how much I returned him day 01/ 02/25. And The first thing I will do when I arrive is I will send all the photos of my orders that I know guaranteed it, many of them I will not be able to send photos because you can know why I like to send the reviews. A thousand apologies for not being able to send me my reviews what happens a happy Christmas
Package for Karolay
Very cute
Very cute
It took a while to arrive, but it is of good quality and feels how, highly recommended for its price
Very beautiful, I would buy again. I recommend it
Excellent
bello
love it
nice but size is small
bueno
Incredibly soft and light enough to sleep in
Fast shipping, its very small and thin. i hope it' fits my daughter
Order arrived fast
Luv this dress for around pool
Liiiiindo