SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Perfect👌🏼
Perfect my son has loved it, I have other originals the same model and it makes no difference. The number corresponds to the usual
Damn it just took about 13 days to delivered to Australia and the quality so crazy😍😍
Original product, I compared them with other 270 Nike and they are the same. Arrived before the date. Thanks to the seller
Great trainers arrived timely, however, tight for me I ordered size 39 hoping to receive UK 6 size 39. But I received size 39/5.5 not true to size.
very good
Excellent product. Arrived fast, it is according to the picture. The supplier's size guide is accurate.
It is the same as the original, and the size is perfect. Thank you
they don't have air bubbles as such, so not true reps but they are ok for the price.
Fast shipping but come smaller in size so order a little bigger if you wear 43 a 43.5 or 44
I was skeptical obviously. Shoes arrived after a week. Decent quality for price. Very happy. Tried to order more but says no longer ship to USA. :(
Woow that's all I can say, delivery was 4 days quicker then expected as well.
Too Beautiful, super comfortable. I always take 1 size above my waist and c perfect! Thank you seller and thank you Ali!
Product conforming to the description. Very good quality.
Very beautiful and comfortable shoes. Very fast delivery. I recommend
wow they are actually perfect! lovely and light too! I have real ones and they cost €145 and they fell apart after 5weeks so I'm very happy with these ones ill compare photos.. also very fast delivery to Ireland
Excellent purchase. Thank you very much.
As in the description
They look very good quality, they are cooked from the inside, the only thing that the insoles are very thin and when stepping is hard... I put them some more ergonomic and they were super!
Ps for the price is fine, they were tight but it was my mistake to choose the size, obviously they are not original but they look quite real
Excellent shoes, great reps, I changed the shoelaces to black as I liked that more, and before anyone asks I had my own box of these, these don't come with a box, and also get 1 size up
For its price it is worth a very worthwhile size good color quality git
Give them away, describe them comfortable and pretty.
Excellent product totally original, comfortable and very nice, the order arrived in the time indicated. Good purchase I will order again in this store. Congratulation.
Excellent