We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The shoe is very beautiful, excellent finish, good value price ratio, only you should request it an additional number to your footwear, because they are smaller than normal, the rest I recommend the product, I stay small and they reimbursed me the money within two days of returning the shoes.
I bought a tennis but it came with the wrong numbering, I tried an exchange but I was not successful so far
Chic sneakers are worth the money the wear size 44 bought the 45th fit everything as it should be, thank you very much to the seller
Beautiful, great product and fast shipments
Good seller
Are exactly the same as the originals. The only thing is that it does not come with a box.
Exact to the photos. Good very striking materials
As the description and shipped quickly, very good communication with the seller
The tennis shoes arrived well if it is what the description says I am delighted with the product
Good quality
Very good quality I recommend
good products
They're beautiful
amazing shoes, perfect fits 😍😍😍
Very good tennis
lovely runner's fit perfectly very happy great value thanks and got them very quickly 👍👌
super vraiment
Very good sneakers but they are not original, they are replica but the good ones, they go overboard with the glue but they are good sneakers, I recommend it. Ask for half a size more because otherwise it is very fair.
Very good professional fast seller of good quality and especially the delivery in France is fast I highly recommend
excellent thanks
Top quality product
Really pleased with the both pairs of trainers..ordered more 💯
🙏🏼
The product is new. I recommend a purchase and comfortable, but the price is high slightly
Very comfortable