SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I'm not jazoving for the first time, home once yacasu won, not such a flaw of the baby, yak witch .........
Mascara as described. Sent quickly, took a long time to get there. Did not communicate with the seller. The product is recommended.
Good quality I like it
excellent
It looks good, I'll try it. Arrived earlier than expected
order not delivered and payment returned
The Whiglyadak carcass is stylish, she did not try on the viyas.
Order of clumps at the punishment of lines, packing garnets. I also tried the goods-I was in vain. Carcass Garno, Chudovo, watercraft. Definitely recommend!👍
Daughter
They delivered more than my mother, ale tsya my love carcasses. I don't buy it once again. Do not catch up, I do not Plaid. With the snake heat, the water will burn in lumps. Not all love, but I love
I order for the second time. Mascara is good. It is easy to wash off, pull your fingers off wet eyelashes.
Bagato Chula about tsyu carcasses, hard, I finished looking at the bottom, worked it out. Yak on a money order, to finish off the non-human-silikonov, what is good for you, carcass to get a day. Enemies of tsinu, bought
This is my 6 carcasses for the city of information, I think that there is a lighthouse, I will get the power, so I will. I recommend, not only my nobles have flooded. Such as May Vodka, super-style lip gloss and niyak do not make it to the BRIV
Very good mascara, comfortable brush + very nice packaging. Recommend! Besides, it should have come in December, but it came a month earlier!!!
Seller very serious ....!!!! Excellent quality product...!!! Send very fast and fast in 24hrs !!!!! Thank you very much!!!!
Great Mascara. I like it. I use it for a year. I order periolically. Thank you.
It's cool, it's high-class to snake and the head itself cannot be drunk in the last of the day. I am again
Hi, I was really looking forward to it, I bought it purely according to reviews and I hope I will not be disappointed. Haven't opened or tried yet
Great, delivery OK. Month, free eyelash curler, I already order one time, my favorite ink
The order was traveling with 19.09. In the Dnieper and the 28.10 arrived. Until I used ink. The package is whole. The date of manufacture is on the cardboard package itself. I hope that all the reviews read will be true.
Arrived quickly, the packaging is beautiful, the carcass is easy to apply, it does not compress, it does not glue eyelashes, I do not know about the lengthening and water resistance
If you have thin and short eyelashes, like mine, then this mascara does not suit you at all. It lengthens like any other mascara. But I probably need mascara that gives volume. Five layers in the photo. The seller is good, the delivery is fast, the packaging is conscientious.
All Super! Was it important for the telegrams of the channel? (@ shopruihalo ) 8500 pidppisnikiv, there are all zibrani, coupons, goods in 99% to the name of the ministry Ali! Bagato goods for 1 hryvnia!
I was waking up the goods at the store, everything came, it was good, it was good, it was good, it was known that the goods were in the canal for cheap goods for international press Mamapolina1 “polinaliexpress” I think you will know Sobi there are cheaper goods yak and I
Zamawiam jużtrzeci Raz, jestem bardzo zadowolona Z Tej maskary. recommend USIM