SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Do not understand enthusiastic reviews. Mediocre mascara, there is better from Chinese. Although the manufacturer positions this mascara as for super volume 3D, essentially making Spider paws from eyelashes, gluing, not suitable for long lashes, twisting eyelashes at the very tips, too many silicones. Maybe someone likes this effect, I don't. Dries on eyelashes quickly, so you need to have time to paint the first time. The brush seems to be not bad, the mascara is thin, perhaps it will dry up better. From the most unpleasant, from it in an hour-the eyes bake and water. From the good, dries quickly, does not print or crumble, is washed off by anything. Came in an ordinary courier bag, without protection, there is a dent on the body, perhaps this has already been laid. More than a month's delivery.
Good mascara, does not crumble, it is easy to wash off. Delivery as per time, well packed
"This shopping experience is great, the product effect is obvious, and the use feeling is also very comfortable. I recommend it to everyone!"
The carcasses came three more than the Moscow delivery. Garna vizunal
She denied her carcass, Yaka was hammered by 15.09. I used to give the product a lot of fun and a coupual more than once, I got ready to do it. Don a lot of fun and run around for a day without problems. That clumus once the carcasses came to the box, not folkered and even if the trohi came to mind. For the sound of all the goods of the game and the need for foil. The seller did not have problems.
Super, great, big and heavy, dyeing well, lengthening, has a neutral smell!!
Second time ordered, love the effect. The only thing you want is more thick, and they are like natural
All OK
I am an hour, I have sold everything, I will sell it, I will have picked it up, I will be more famous.
I jam with my other, like it
Best Mascara!!! This is not my first time!!!
This is my second carcass from this store. I like it very much, it is convenient for me because it can be easily removed from the eyelashes when it comes into contact with water, it just rolls
It's not the first time that I marry, I am rather satisfied with the product, then pay for the Taku Tsina-won-zaizvađđ€
Recommendation, I like it very much Does not crumble, under the eyes is not black And it is normally washed off with micely The only one is that she rode for a long time (
Perfect. Very happy
Zanado Little
I recommend it to you.
There is a class of carcass, Garno farbuk VII, and the head-to snake without being-by collecting heat with water (it is already znimayesh panchokhi for skin). I buy the same 6th. Recommend
Beautiful carcass and great (10g), the Poki did not take a beat, ale viglyaday Garno. Delivery to Ukraine-+-me
A little surprised that the mascara came without Mica. Stains well, eyelashes without volume but lengthens. Just threw the package in the mailbox.
The break-up went right, and the carcasses are good. Apply with a thin ball, do not stick. Viglyadayat yak laminovani
Carcasses are good, snake with heat water, punchokhami, delivery of a little more than a little more
Tailed for coins Trimally carcass ranishe terminu I will vikoristovuvati
The deputy was delivered to the next line, the pakuvannya is not next to the wife, the goods according to the lines of the svizhiy, if it is a little bit, the carcass Garno will be on the way to snake (I will talk), I am full of money
Garna and yaksla tush. It's good to get through,