SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
My uncle's shop for the carcass of garnoi. Garnet pakuvannya! It is not done to be drunk, it is good to get a trimmer. Snake with a short water without any problems.
Well packed, expiration dates are there. In Ukraine, Zaporozhye parcel took about a month.
Great Mascara. Wait a long time, the only minus. Sometimes I buy Thermo mascara in my city, and still return to the mascara O. Two. O. The manufacturer slightly changed the brush, it didn't seem very comfortable to me. This time I bought mascara from o.tw o.o and alobon, so the alobon brush is much more comfortable, it turned out to quickly and carefully make up the eyelashes. I cannot compare the consistency of the carcass yet, whether they are both washed off with stockings is unknown. For me, the most important indicator is that there is no panda effect, in the evening I will wash myself and find out.
The mascara is cool, I ordered it for the third time
I take the 5th, I really like it, it lengthens the eyelashes well, and most importantly, it is washed off with just warm water.
Garna carcass for the Tzina with a coupon. I guess not first. I am satisfied with this. If the carcasses do not turn around and do not smear, snake with breasts. Tushe Mai garny thermal exploitation. I recommend it for the dawban. Sales of nadiyniy.
Nayruzha carcasses for these I was coristurous. Second-Class beetle, ALE not rozpushukh, an efect bomb. Ediniy Minsk, I recommend delivery to Ukraine (1,5-2)!
Zarna schitka, the carcass itself is Thermo (to snake with a hot water) no Hare smell
Excellent mascara! Looks very effective when applied on the eyelashes. Fast delivery and very good packaging! I am very glad with the purchase! Thank you very much!
Tse just love! Telegram channel alilovers, my daughter for a special coupon for carcasses. Tse tuskis a carcass, not a sip, not a Wicken alergiya, a warehouse, a thermal appendage. Viglyadak Duge stylish. On the top carcasses for Mas market
I loved the presentation of the packaging. Products look good quality. The mascara I still don't taste it, but it doesn't smell strong, nor is it dense.
Time in normal. Bought for a gift. Came in two days.
Carcass of a sight for a misyat, for the class, consistency is good. String garniđđ»
The goods went for a long time, almost a month and a half. Corresponding to the description, not yet tried.
The carcass is good. I recommend it. Darn to snake with water, you don't go over the dark circles, you can't stand up. With farbuvannya, get angry with this ale through Tse Shona Nova
The carcass has arrived, the box is not critical for itself.đ
I have not opened it but it arrived well packed, box in good condition, hope good quality the mask
All Super, yak howl! Recommend))))
Tushe Duye class, the deputy is not even more and in the next thing)
Super carcasses, I do not take it for the first time. Delivery of the trohi Dovga 36 days to the Lion. I recommend it, my daughter's seller.
So much more than I went to change this, I didn't minnow. the box is flatted to the carcass. The carcass itself is super.
The product arrived very quickly. the mascara is excellent as always. I have been using for many years.
Delivery to Ukraine is close to 1.5 Moscow Tush Super!!! Farbuk shvidko, and VII puzhnak!
Bomb carcassđŁI won't buy itđ
Arrived on time, everything is the same as in the photo, I recommend