SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Carcass is good, it's thin, for such a tsyna, super.
I jam tush chudova 4 times, everything is vastov
Duge delivery, even in the money did not blow such a vipadka (Ale, in the right way, rejected, I got it)
The delivery is not very fast. The mascara itself is good, I recommend, but the base of the carcass was damaged during transportation.
I went 1,5 the Moscow. I didn't try it anymore, ale Chula was good and vidguki. My daughter.
Cool tush! You like it! 2nd day batter. no alergii, do not catch up and stitch
Cool carcasses, large packaging is not liquid, it is good to apply
Super carcasses, do not sip, snake water
Delivery Duge Dovga. I was the same to the delivery of 6 days, and then I paid for the 3.08, I made the 27.08. Therin to 2027. It didn't take a crack.
I beat it, I beat it, I lost it for 33 days, I won it for 33 days, while I was talking about tush in a shop, then the deputy was waiting for 10 days. The carcass itself is super, the Garno is the second, it is easy to apply that Duge is easy to snake with water, to know in breasts without roszmazuvannya, not to get a Pandy efect. coupova for nothing, so the yak took that coupon for the coin, more for 42 kopecks.) I recommend, ale Raja was hammered by the meat decylka, for Duge delivery.
Super carcass. Came to the city and not crazy.
The carcass was selected. I am actively busy. Diakuyu seller
A sensational ink, it really paints the eyelashes great, very good quality, the eyelashes are elongated, thickened, I am very happy with the purchase and I recommend it to every woman. I did not expect such a fantastic product for such a low price! I love this ink :-)
The packaging is so cute, I tried it right away, the color is beautiful, the quality is very high, and the package was not damaged at all, highly recommended
Stars 5 and above! I will also order Very fast delivery, thank you.
It has arrived well, it only remains to prove it
For a long time it has not been in money such carcasses Two words Love Krennensko, go to the viyki Recommend
Looks respectable! Shelf life up to 2027 years, fresh! Haven't opened it yet, but it looks good. Thanks to the store and sales success!
Delivery of the Bula mega-poke, pokogno vidslidkovasya, the packaging has taken the pokoshjen, the pokosha itself is Duge class, I take it not in the first, the shanovny sellyu, let it be-please your logic
Garne pakuvannya and yakiste, it is possible to apply, it is possible to require a group of pidsokhnuti, for my tonkya twirls at the prizni storoni😁
Everything is super, I'm not in Perche. The carcass is just super. Daughter for gifts