SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
super polecam
The goods arrived quickly. It is OK. I recommend the seller
Charging garnoi, without defects. delivered shvidko. recommend!
Merci. Arrow
ok.
Shvidko came the well-off. The goods are declared for the characteristics. I'll sell my daughter. I recommend it to buy.
The charger works correctly. Good packaging. I recommend seller. I arrive a week ahead of schedule.
Very well I still don't taste it but it looks good
Arrived earlier than expected.Everything is intact only the box came in damaged.
The device was delivered very quickly, the packaging was completely destroyed, but the device survived it well. Works very well. There is even a German description. Praise to the seller.
Seems to work, but I have not tried it yet and therefore I reserve the right to postpone my recention
Delivery is new, charging pratsyuye, battery hundred square meters, charging without tension until it is 6A, the transformer was strongly heated. For the Whiglyad yakisla
OK
The charger in Kiev came in 10 days. Everything works. Thanks to the seller for the fast delivery
ok
Perfect, as described.
The order arrived in Ukraine in the city of Dnieper exactly 10 days later, the box and packaging almost ideally. The charger is only tested, no comments. I recommend this seller to everyone!
Arrived very quickly very good product
It will automatically detect the battery. It's a very good feature. It is also good to have a repair function and to be able to choose the current used.
It's good. Charging the product as soon as it comes. I slept. It's full at dawn. Before buying this product from Ali. I bought a charger in three hours. I'm going to refund you. I ordered this product.
ok 20 amps on 12v
The goods are the same as shvidko. I am a hassle!!! One nuance, in the testimony in the photo. I will not put it on the charging robot.
Excellent charging, the parameters are as stated, very fast delivery.
The product is shvidko, the product is good, I recommend the seller. The product arrived quickly, the quality is good, I recommend the seller
Exceeded my expectations, when connecting the terminals to the battery, it emits a sound signal and shows on the color display the battery voltage, hence when connecting in the power grid, begins to show on the display an indicator that is in the process of charging, the voltage of the charger to battery, the working temperature. There is a key where it makes it possible to choose the current to send to the battery, being 4 options or simply choosing automatic. Also has a key where selects the battery type. Has good finish the materials appear quality and be well assembled. A really good project. I charged my bike battery in a short time. Warning on the display the end of charging, has forced ventilation, produces a little noise, nothing that bothers. I missed an on-and-off switch.