We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Exactly what I needed. it's great on the skin, and texture feels good, too. Thank you
Arrived before the date I liked it very much
Very good thing, I don't know what else to say it's not really worth it but I liked it! Fast Delivery
I expected it to be heavier from stone. Itâs just hard plastic
Complecomplelllllem recommends a very good quality
Good product, arrived in expected time
Nice facial massage tools, look good quality, or help you probably need time to find out but massage is easy
Very soft. Very well
A little embarrassing packaging otherwise it's okay
This great
Fits the image, no broken wine, only safo... The golden frame is plastic, it doesn't feel like metal. Are practical and it is worth what it costs.
I thought it was stone but it was another material
Arrived very fast and the quality is very good, feels good on the face
Delivery to Ukraine is close to 2 high-level service.
It is very good, it remains to try it and see what I turned well but very happy with the purchase.
Very nice color, material and all 10/10
Happy with the productđđ
Very good product, many thanks to the seller I like the quality .. The good condition arrived
Same demand and fast delivery
Exactly as pictured. Super Fast Delivery. Would definitely buy from this seller again.
like rhe photos, looking ok and I wish it will be good for use. the color is nice and the shiping was fast
Excellent material I liked a lot
Fast arrival, cute
Same as described, great product.
Made from plastic but the pice is great and worth the money