We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
It's beautiful but I don't stay, if you have a lot of hip I don't recommend
The quality of the dress was brutal, like one of Zara
Good fit, fabric is not as thin as expected, but for what I need is great! Good cost benefit
Very beautiful, will need adjustment in the back. The p wears a 36, but with fit. It's all lined.
Sit wow on the bodyff good quality
Beautiful and excellent quality dress
Excellent quality and product, I love the quality of the TV and it is simply perfect, I recommend your purchase totally
Perfect, beautiful fabric and well finished
Too beautiful, ameiii, it's perfect
Great fabric!! I loved😍
Beautiful! The fabric, the color, the plush is all very nice, it looks perfect and feels really good in the body, Order it in its exact size, it comes as the size. The only detail I notice is that the bass of the dress rises more in the back and in front it looks slightly longer (taking into account that I am a size CH and that I really do not I have hips or bust) Outside of that this beautiful, very elegant
Chic dress. Same as in Zara. Received a bunch of compliments, the color looks expensive
I really liked the quality is good I would ask for it again
Beautiful, but I have 1,78m and it came up short
I loved it but even though it is S I was a little big behind but everything incredible
It is ideal and good quality but it is for a gift of Kings and I see it a bit large. I will wait for that day
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Perfect. Just what they describe. It is worth it and I highly recommend it.
The fit is great, even though my bust measurement is 2 cm bigger than what the size chart suggests.
Identical to z, the fabric is not satin but feels good quality, it has a background so nothing transparent, it is beautiful
I loved the dress very much. He is beautiful and very elegant. In front he stays straight, but I think it makes sense, because the back is well-cut and absurdly chic. I had a fee on the package but it was still worth it.
!!!!!!!!!!!!! I added a chain and come out perfect. But I'm 1.70 and l was a little bit of LOL
Looks great and it's nice
The fabric is beautiful, much higher to the price ratio, super well done, does not drag. Love him
Beautiful, impeccable quality!