We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Really bright!!
On the photo i did not apply any pressure and its still good. I thought i ordered a red one since it was red on the photo but this is more pink. It’s still cute and works well so i won’t complain.
very pretty color, more of a crayon texture than a creamy one. but overall very nice and good quality.
Very good if I liked pigmenta well and it came in his bag very well closed
ok
Received lipstick pen as described.
lovely retractable lip pen..will buy more individual colours for my skin tone
Quite small and narrow but what do you expect for the price. Not so many Pencil. Fine for the rest.
I don't use it yet but it's cute and the color looks great.
Very smooth application, stays, true to color
Looks good. We will see when using it if it is good, if it is not dry…
I liked it just like in the photo it's okay for the price
Good product I recommend it is very useful is in good condition I liked the color is very cool is fast to use
It looks good to do with the weather if it's really long hold
The color is very nice (in the first photo it most reflects reality), it rubs well. It was quite permanent, but I have to correct after eating and drinking.
Beautiful colors .... not yet tested on the lips ...... the numbers are not on the pencils, I put them
It s ok but in interior the pencil is very not so much but the colour is true y smooth
Beautiful! I am very satisfied
Super fine but can't wait to tester it has the area to be beautiful
The product is the same as the picture. Holds up well all day. =)))))))))))))))))))))))))))))))))))))))))))))))))))
Fell in love with this color pink c reference 12 I took other colors, satisfied with the product, they come well packed and protected c super convenient to draw the lips and for an enlarge effect. Thank you
Very cute but it has very little very cute product but it has very little very cute product but it has very little very cute product but it has very little very cute product but it has very little product
She was brown in the village, and having given birth, the number in the olivtsi was not right, they did not send them incorrectly to the Stilk of the photo. It's not tragic, and it's still lost my mouth...
It is very thin, it breaks easily, I uploaded image of everything that brings color.
The color does not match, but it looks good quality.