SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Cute
Very cute
The GPS function works flawlessly, perfect for tracking my runs and bike rides. Happy customer here!
Good product…
It tracks my heart rate, sleep patterns, and steps with precision. Love it!
I was hesitant to buy a smartwatch, but this one has proven to be worth every penny. The sleep tracking is particularly accurate, and the battery lasts a long time. Excellent product!
It seemed to be original by the name and photos of the article, but it turned out to be a copy. Yes, it works and does its job
The GPS and heart rate monitor work perfectly, and the watch is very responsive to touch. The customer service is also top-notch. Highly satisfied!
It's a price.
Cute watch that meets the description of the seller, recommended
The watch is generically branded, does not mention xioami. Generic headphones and they don't work.
Good quality!
Worth it, simple, beautiful and the perfect headphones.
I'm extremely satisfied with this purchase. It's exceeded all my expectations.
Order arrived quickly, packaged well, fully corresponds to the description. Quality display, many interesting functions, nice and solid watch. Thanks MI Watch World.
The design is clean and modern. It doesn't look bulky on my wrist.
Voice control is a game-changer. I can control the watch hands-free, making it easier to use while on the go.
thank you
The Watch arrived very poorly protect, the packaging was too low. This one was completely crushed and the watch was not working at all. I got after sale service which my refund the product very quickly. I thank them for their honesty and for proof I recommended another watch on aliexpress of the days
looks great, installed app. watch connected works fine. unlike other watch I purchased.
The headphones work well, good audio. The bracelet is good, complete options; The only detail that the battery does not last as long as other smartwatches, but it meets and works well.
Shipping is very fast, everything is working, the watch is decent, the only thing was not worth it as a famous brand,
It's so lightweight, I barely notice it's on my wrist. Comfortable for all-day wear.
nothing is xiaomi. just a cheap smart watch with a pair lf cheap earbuds. i mean they function ok but they are cheap as f@ck. easy to pair with phone without even looking at the instructions.
good quality for a xiaomi smart watch but we'll see how long the watch will last though