SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vobostore.in (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vobostore.in
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Fast delivery, securely packaged, arrived in perfect condition.
The watch has excellent waterproof performance, allowing me to keep it on while washing my hands and face, very convenient.
Received the watch quickly and in perfect condition. The seller's communication was excellent.
The watch looks stylish on both casual and formal occasions.
Really pretty. .. Nothing to say X the price paid more than good.
Stylish design and comprehensive functions. Wearing it makes me stand out!
Ok
nice
Do the job
It is very good the smartwatch looks elegant the material is resistant very good quality and I liked it very much I recommend it widely
Received to try
Lightweight and portable, not affecting daily activities. Professional health monitoring data helps me better understand my physical condition.
Fake Xiaomi but so far looking decent and good quality. hoping battery will be good and not necessarily need changing often.
It arrived in a good date and in excellent warmth I recommend it and it was all very fast and it is the same as the photo published
I am delighted with my purchase of the Xiaomi Smart Watch Women! The clock arrived quickly and in perfect condition, with a safe and well presented packaging. Since I took it out of the box, I was impressed by its elegant and modern design, perfect for any occasion. It is light, comfortable and fits perfectly on my wrist, making it ideal for wearing all day. The AMOLED screen is of the highest quality, with vibrant colors and excellent visibility even in the sunlight. It is very intuitive to use, and the functions are complete: monitoring heart rate, SpO2, sleep and even the recording of the menstrual cycle, something that I consider a great success. It also has many sports modes, and its water resistance is ideal for my swimming routine. The battery is another strong point; It easily lasts more than a week with regular use. In addition, the connectivity with my phone is impeccable, allowing me to receive notifications without problems. I fully recommend this product
Received the smartwatch, it looks fashionable and atmospheric, with full functions and excellent value for money. Very satisfied!
The strap material of this watch is soft and comfortable, and I don't feel tired after wearing it for a long time.
It is not xiaomia, I do not know why they put this brand, it is deceiving
Fashionable and elegant, matching well with any outfit. I really like it!
bien
If it gets wet it doesn't work anymore. Restart constantly until it dries
I like this watch and I also like this earphone. I plan to buy another one for my brother as a Christmas gift.
The price of this watch is very affordable, with high cost-effectiveness, making it worth buying.
Arrived in the expected time the material and good good purchase
You cannot ask for more for the price it has.